hotel resilient certification
Hotel Resilient Certification
Available only for Hotels and Resorts
Hotel Resilient Certifiacation is based on the Hotel Resilient Crisis-Resilient, Climate-Friendly and Responsible Hotel criteria. The criteria of the Hotel Resilient certification are the result of a coordinated effort by a wide range of public and private stakeholders, including tourism industry professionals.
HOTEL RESILIENT
CERTIFICATION
The Hotel Resilient label allows hotels to demonstrate their CRISIS AND CLIMATE RESILIENCE to potential customers, tour operators, insurers and financiers, whilst securing their reputation for being CLIMATE FRIENDLY AND RESPONSIBLE.
Our premier global and local partners deliver Hotel Resilient Certification in different destinations around the world.
Why should you get certified with us?
- Show your guests that you have gone the extra mile to enhance crisis and climate resilience at your hotel
- Solidify your hotel’s presence and visibility in the resilient and sustainable travel market
- Qualify for incentives such as climate resilience investments and lower insurance premiums
- Increased visibility of member hotels through our tour operator and travel agent partners
- Use of Hotel Resilient Members Logo and Certification Seal (for certified members) in your marketing material
CERTIFICATION
The Hotel Resilient Certification is only available to hotels who meet all mandatory criteria of the Crisis-Resilient, Climate-Friendly and Responsible-Hotel audit modules based on a comprehensive review. The certification is valid for one year.
GOLD CERTIFICATION
The Hotel Resilient Gold Certification is only available to hotels who meet all mandatory criteria of Crisis-Resilient, Climate-Friendly and Responsible-Hotel audits, and achieve a minimum Resilience Score of 80% across advanced criteria based on a comprehensive review. The certification is valid for one year.
HOTEL RESILIENT CERTIFIED
12 months validity- HOTEL RESILIENT CERTIFICATE
- HOTEL RESILIENT Seal and e-Marketing Material
- Highlighted on Hotel Resilient Website as Certified
- Print-ready audit report
- Upload key documents to verify SOPs
- Remote review based on selected audit questions
- 3 submissions allowed for successful certification
- Limited support through audit process
- **Hotel Resilient Certification is awarded to hotels that meet all mandatory criteria (minimum requirements) of the crisis resilient, climate friendly and responsible hotel audits.
HOTEL RESILIENT GOLD Certified
12 months validity- HOTEL RESILIENT GOLD CERTIFICATE
- HOTEL RESILIENT Gold Seal and e-Marketing Material
- Highlighted on Hotel Resilient Website as Gold Certified
- Print-ready audit report
- Upload key documents to verify SOPs
- Remote live audit and/or onsite audit (depending on location)
- In-depth support through audit process
- 5 submissions allowed for successful certification
- *Hotel Resilient GOLD Certification is awarded to hotels that meet all mandatory criteria of the crisis resilient, climate friendly and responsible hotel audits and an overall Score of at least 80 percent.
- *Onsite audit with Hotel Resilient Accredited auditor (optional for extra fee for transportation – contact us for more information)
further information
Hotel Resilient Brochure
Hotel Resilient COVID-READY Brochure
FAQ
FREQUENTLY ASKED QUESTIONS
How long will HOTEL RESILIENT Certification take?
How much does HOTEL RESILIENT certification cost?
How long is the HOTEL RESILIENT Certification valid?
Do you offer COVID-READY Certification or renewals if we already have certification?
- The hotel is following all government COVID regulations for operation.
- The hotel ensures staff members are up-to-date on Covid vaccinations if available.
- Safety protocols are in place for staff and guests that are Covid positive.
- Safe cleaning procedures are in place to protect staff.
- Safe hygiene is practiced and encouraged.
- Hand sanitizer stations are provided at key locations throughout the hotel.
- Guests and staff are informed of the latest COVID-19 updates, risks and regulations if applicable.
- COVID SOPs for all hotel activities and services are ready to be implemented if needed.
- COVID SOPs for restaurants are ready to be implemented if needed.
- A system to screen guests and staff for COVID-19 is ready to be implemented if needed.
- A staff member is in charge of monitoring government COVID regulations and ensuring compliance where needed.
- Staff have clearly defined roles should they need to respond to a COVID-19 outbreak at the hotel.