Assessments
Assess, address, and progress: Elevate your hotel with evidence-backed excellence
At Hotel Resilient, we recognize that the path to sustainability and resilience is both varied and vital. Our suite of assessments, developed in partnership with leading travel and sustainability experts, are designed to guide hotels in measuring and enhancing their performance across multiple dimensions of sustainability, responsibility, and resilience against climate and disaster impacts.
By engaging with these assessments, hotel managers can not only ensure their properties meet high standards but also attract positive recognition and support from Destination Management Companies (DMCs), tour operators and other travel partners.
Advanced Sustainable Audit
This assessment addresses issues of social responsibility, cultural preservation, environmental management, supply chain engagement and customer communication. Conduct this self-assessment to figure out where your business stands in terms of sustainability, where you're already doing a good job, and where there's room for improvement.
Sustainability has become essential for the success and continuity of tourism businesses. Responsible practices in hotels not only save costs, improve staff satisfaction, have positive impacts on customer experience and their likelihood of returning, but help us to save our planet.
Estimated time to complete: 1 hour 30 minutes
Sustainable Step-in Assessment
This assessment covers the basics of hotel sustainability and has been developed as a cooperation between Travelife for Tour Operators and Hotel Resilient - piloted under the SWITCH-Asia SUSTOUR and TourLink projects.
The audit is based on a detailed comparison of the GSTC Criteria for Hotels and Accommodations, the WTTC Hotel Sustainability Basics, Travalyst's 32 accommodation attributes for sustainable tourism (used by Booking.com, Expedia, and Google), the UNESCO Sustainable Travel Pledge, the Department for Environmental Quality Promotion (DEQP), the Thai Green Hotel Standard and the Travelife for Hotels standard.
Estimated time to complete: 30 minutes
Single-use Plastic (SUP)
Reducing single-use plastics is essential for hotels due to its considerable environmental impact. Plastics contribute to pollution, harm wildlife and threaten human health.
Reducing plastic use also helps conserve non-renewable resources and combat climate change. Beyond environmental stewardship, reducing plastics aligns with many hotels' sustainability commitments, aids in complying with emerging regulations, and can result in significant cost savings by investing in reusable items.
Furthermore, an increasing number of environmentally conscious travelers prefer staying at that share their values, potentially attracting more patrons.
Estimated time to complete: 15 minutes
Hostel Sustainability Assessment
This audit is designed specifically for hostels, aligning with the Hostelworld Staircase to Sustainability (S2S) framework and standards.
It provides a structured evaluation of a hostel’s sustainability efforts across key areas such as environmental impact, social responsibility, and operational efficiency.
Estimated time to complete: 30 minutes
Crisis and Climate Resilience Assessment
This audit follows the Hotel Resilient Standards. The standards take proven disaster risk reduction and climate adaptation strategies and tailor them to the needs of the hotel industry.
They outline the policies, procedures and actions hotels should implement to become disaster and climate resilient. The audit is divided into seven general sections and two building specific sections. The audit therefore addresses hotels with multiple buildings and provides individual scores for each building type.
Your responses to the audit questions will combine to measure a hotel's risk and resilience to natural and technological hazards, including impacts from climate change.
Estimated time to complete: 1 hour 20 minutes
Health & Safety
This assessment covers the fundamental criteria for maintaining a safe and healthy environment for hotel guests. Included are standards for pool safety, fall prevention, general first aid, safe transportation, and fitness and sports safety.
Hygiene standards are also presented which meet the new expectations of travelers as a result of pandemic safety concerns.
Estimated time to complete: 1 hour 10 minutes
Hotel Evacuation
The audit reviews a number of factors that influence the capacity of the hotel to implement a safe and effective evacuation during different hazard scenarios, including hazard and site details, evacuation policies, evacuation infrastructure, emergency communication and accessibility.
The results of the audit will evaluate the level of safety and care required for evacuating individuals, families or other groups of people.
Estimated time to complete: 1 hour
Climate Friendly
The climate friendly audit addresses initiatives to reduce the hotel’s carbon footprint. Key steps in the process and addressed in this audit are measuring Greenhouse Gas emissions, establishing reduction targets, and developing a climate action plan.
Climate actions may include, among other, carbon removal and carbon offsetting initiatives, renewable energy, green transportation, energy use and water reduction and conservation, waste reduction, sourcing local products, establishing sustainable supply chains and climate friendly packaging.
Estimated time to complete: 45 minutes
