COVID-READY Certification

Demonstrate Safety and Build Trust

Our standards can be self-audited using our free audit software to compute a COVID-READY Score. Hotels that want to go the extra mile, and demonstrate to guests, investors and regulators they comply with the Hotel Resilient COVID-READY Standard, can apply for Certification in a few easy steps online. 

COVID-READY Certification

The COVID-READY Certification is awarded to our ASSOCIATE members who meet all the requirements of our COVID-READY Standards and pass with a score of 80% or above.

The COVID-READY Certification is based on a limited verification of key documents. All document verification will be conducted through our in-app messaging system.

Upon successful review and verification, a COVID-READY Certificate and Seal will be sent electronically to the hotel, which can be used in the e-marketing material of the hotel.

 

 

COVID-READY GOLD Certification

The COVID-READY GOLD Certification is awarded to our LEADER members who meet the requirements of our COVID-READY Standards and pass with a score of 80% and above.

The COVID-READY Certification is based on a comprehensive onsite or remote review of key documents. The hotel will be contacted by a Hotel Resilient accredited auditor to schedule a walk-through of the hotel and live view of key documents, procedures and protocols to verify the hotel complies with the COVID-READY Standards.

Upon successful review and verification, a COVID-READY GOLD Certificate Diploma and Seal will be sent to the hotels, which can be used in the hotels marketing materials.

Hotels with COVID-READY GOLD certification will be shown and promoted on the Hotel Resilient website.

Additionally, the COVID-READY GOLD Certificate Diploma and Report distinguishes between three levels of performance:

  • Three Star: Above 80%
  • Four Star: Above 87.5%
  • Five Star: Above 95% (Highest Designation)

On-site audits by our accredited assessors is available to LEADER Members in select destinations. The onsite audits are associated with additional travel and assessment costs. To find out more contact us about scheduling an onsite audit.

How does certification work?

  • Sign up and register on the Hotel Resilient Web Application for FREE
  • Complete the COVID-READY audit using our software
  • View your report to see if you qualify for certification. To qualify, you have to meet mandatory requirements of the COVID-READY Standard AND obtain a COVID-READY score of at least 80%
  • Apply for Hotel Resilient Membership to obtain COVID-READY Certification
    • Become an ASSOCIATE MEMBER to apply for COVID-READY certification
    • Become a LEADER MEMBER to apply for COVID-READY GOLD certification
  • Apply for Certification on the Audit Menu of of the Web Application
  • Submit required materials for certification and upload to our platform. Once uploaded each file is protected via URL-encryption. Your documents will be confidential and not be disclosed. Read more about our data privacy 
  • Your application will be reviewed by an accredited Hotel Resilient Auditor
    • A limited review of key documents for the COVID-READY Certification
    • An extended review which includes a live walk-through for the COVID-READY GOLD Certification. On-site audits are also available in select destinations at an additional cost.
  • Upon successful verification and review Hotel Resilient Certification is awarded.
COVID-READY Standards

How long will COVID-READY Certification take?

The certification process depends on the completion of the submited documents and review process. In general, if an application is complete and has all the requisite documents, we will strive to award the certification within 48 hours. We will notify hotels if we expect delays.

How much does COVID-READY certification cost?

Hotel Resilient Certification is included as a benefit of membership. Associate Members can obtain one COVID-READY certification with their annual membership, and Leader Members can obtain one COVID-READY GOLD certification with their annual membership. Please see our membership plan for costs and other benefits to our members.

How long is the COVID-READY Certification valid?

The COVID-READY and COVID-READY Gold Certifications are valid for 6 months from the date of being issued. Renewal of certification is recommended if conditions change with the pandemic in your region. Please see our membership plan for renewal fees for the certification. 

COVID-READY Certificate and Seal

  • Hotel Resilient COVID-READY Seal and Diploma can be displayed on the hotel website

COVID-READY GOLD Certificate and Seal

  • Hotel Resilient COVID-READY GOLD Seal and GOLD Certificate Diploma can be displayed in hotel e-marketing as well as be used with tour operators, travel managers and others requiring extra dilligence.
  • Hotel Resilient COVID-READY GOLD Certified hotels will also appear and be promoted on the Hotel Resilient website.