The Hotel Resilient COVID-READY Standards are a stand-alone module, aligned with the internationally-recognized Hotel Resilient Standards and Certification Framework. The COVID-READY standards detail 50 steps to cover all areas relevant to a hotel’s COVID-19 prevention and response strategy.
The COVID-READY standards are supported through a user friendly self-audit software, a comprehensive e-Learning package and linked to flexible certification options to meet the needs of hotels and resorts everywhere.
COVID-READY Audit Software
From powerful analytics and performance metrics, to comprehensive management tools, the Hotel Resilient Software provides you with everything you need to improve resilience. The COVID-19 audit has been fully integrated into the Hotel Resilient software. The best part is that we are supporting hotels during this crisis, by making the Hotel Resilient software and COVID-READY audit available for free.
Our E-Learning courses are an interactive and engaging way to bring your staff up-to-speed on the current COVID-19 pandemic threat and the role they may play in preventing transmission and responding to an infected guest or staff.
✔ Teach your staff how to re-open safely
✔ Self-paced and remote access
✔ Covers the 7 modules of the Hotel Resilient COVID-19 Standards
✔ Links to further information and guidance for hotels
✔ Content is updated with the latest science, guidelines and best practices from around the world
Hotels that want to go the extra mile, and demonstrate to guests, investors and regulators they comply with the Hotel Resilient COVID-READY Standard, can apply for Certification in a few easy steps online.
Upon successful review and verification of the Certification application, a Certification Report with confirmed COVID-READY Score, Certificate Diploma, and e-marketing material will be sent to the hotel. The Hotel is re-certified following the same steps should change in conditions require it.
The COVID-READY Certification is awarded to our ASSOCIATE members who meet all the requirements of our COVID-READY Standards and pass with a score of 80% or above.
The COVID-READY Certification is based on a verification of key documents.
The COVID-READY Certification is valid for 6 months. However, renewal of certification is recommended if conditions change with the pandemic in your region.
The COVID-READY GOLD Certification is awarded to our LEADER members who meet the requirements of our COVID-READY Standards and pass with a score of 80% and above.
The COVID-READY Certification is based on a comprehensive onsite or remote review of documents submitted.
Additionally, the COVID-READY GOLD Certificate Diploma and Report distinguishes between three levels of Performance:
- Three Star: Above 80%
- Four Star: Above 87.5%
- Five Star: Above 95% (Highest Designation)
On-site audits by our accredited assessors is available to LEADER Members in select destinations. The onsite audits are associated with additional travel costs. Please contact email@example.com for more information.
The COVID-READY Gold Certification is valid for 6 months. However, renewal of certification is recommended if conditions change with the pandemic in your region.