COVID-READY Standards

COVID-READY Standards

The Hotel Resilient COVID-READY Standards are a stand-alone module, aligned with the internationally-recognized Hotel Resilient Standards and Certification Framework. The COVID-READY standards detail 50 steps to cover all areas relevant to a hotel’s COVID-19 prevention and response strategy. 

The COVID-READY standards are supported through a user friendly self-audit software, a comprehensive e-Learning package and linked to flexible certification options to meet the needs of hotels and resorts everywhere. 

COVID-READY Audit Software

From powerful analytics and performance metrics, to comprehensive management tools, the Hotel Resilient Software provides you with everything you need to improve resilience. The COVID-19 audit has been fully integrated into the Hotel Resilient software. The best part is that we are supporting hotels during this crisis, by making the Hotel Resilient software and COVID-READY audit available for free. 

COVID-READY E-Learning

Our E-Learning courses are an interactive and engaging way to bring your staff up-to-speed on the current COVID-19 pandemic threat and the role they may play in preventing transmission and responding to an infected guest or staff. 

 Teach your staff how to re-open safely 

 Self-paced and remote access 

 Covers the 7 modules of the Hotel Resilient COVID-19 Standards 

 Links to further information and guidance for hotels 

 Content is updated with the latest science, guidelines and best practices from around the world 

COVID-READY Certification

Certification process

Hotels that want to go the extra mile, and demonstrate to guests, investors and regulators they comply with the Hotel Resilient COVID-READY Standard, can apply for Certification in a few easy steps online. 

Upon successful review and verification of the Certification application, a Certification Report with confirmed COVID-READY Score, Certificate Diploma, and e-marketing material will be sent to the hotel. The Hotel is re-certified following the same steps should change in conditions require it. 

COVID READY Certified
COVID-READY Certified 

The COVID-READY Certification is awarded to our ASSOCIATE members who meet all the requirements of our COVID-READY Standards and pass with a score of 80% or above.

The COVID-READY Certification is based on a verification of key documents.

The COVID-READY Certification is valid for 6 months. However, renewal of certification is recommended if conditions change with the pandemic in your region.

COVID-READY Gold Certified
COVID-READY GOLD Certified

The COVID-READY GOLD Certification is awarded to our LEADER members who meet the requirements of our COVID-READY Standards and pass with a score of 80% and above.

The COVID-READY Certification is based on a comprehensive onsite or remote review of documents submitted.

Additionally, the COVID-READY GOLD Certificate Diploma and Report distinguishes between three levels of Performance:

  • Three Star: Above 80%
  • Four Star: Above 87.5%
  • Five Star: Above 95% (Highest Designation)

On-site audits by our accredited assessors is available to LEADER Members in select destinations.  The onsite audits are associated with additional travel costs. Please contact certification@hotelresilient.org for more information.

The COVID-READY Gold Certification is valid for 6 months. However, renewal of certification is recommended if conditions change with the pandemic in your region.