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The Hotel Resilient platform provides open access sustainability assessments designed for the tourism and hospitality sector — helping hotels of all sizes measure, improve, and share their sustainability progress in line with growing guest and industry expectations.
Developed collaboratively with leading travel partners and sustainability experts.
Every tourism business deserves a starting point. Our model removes cost barriers so hotels and partners of all sizes can act on sustainability.
We’ve co-designed the platform with travel partners, who in turn collaborate with each other to share sustainability data.
Partnerships create collective value, amplify efforts and help the industry reach targets together.
Assessments align with international standards. Results are verified. Data is secure, credible and ready to inform decisions.
I am convinced by the Hotel Resilient platform: transparent information for our clients (be it travelers or tour operators), easy access in a far superior system; and it is a great incentive for hotels to do a little more on their journey to sustainability.
We’ve partnered with Hotel Resilient because of their unique position in gathering locally nuanced sustainability data. They’re helping Jacada and our partners monitor positive impact of hotels on local communities in a bottom up vs top-down approach.
It is more than a platform that simply labels a hotel as sustainable. It offers a detailed view, allowing us to see areas in which they excel and areas where sustainable actions may be difficult...
Empowering hotels and travel partners to share sustainability data across the industry
Thailand became the first destination to surpass 100 hotels on the Hotel Resilient platform, each sharing sustainability data with leading travel partners. Read more about our collaboration with key partners in the region in their words: EXO Travel, Khiri Travel, and Asian Trails.
Hotel Resilient Recognized for Sustainability Innovation at PURE Hotel Resilient Recognized for Sustainability Innovation at PURE
Hotel Resilient and partner EXO Travel were nominated for a PURE Award for sustainability innovation and showcased at the PURE Life Experiences event in Marrakesh. See the full story here.
Hotel Resilient featured among leaders shaping sustainable tourism in Hotel Yearbook 2025
In this Hotel Yearbook article, Bijan Khazai CEO of Hotel Resilient discusses how the hospitality industry must move beyond traditional certification models toward open, collaborative approaches to sustainability — empowering hotels of all sizes, increasing transparency, and leveraging shared data across DMCs and tour operators. Read the full article.
Recognized by the Good Tourism Institute for advancing collaborative sustainability
Hotel Resilient was highlighted as part of Jacada’s Positive Impact Collection, for inspiring collaboration among competitors to transparently measure and improve sustainability performance. Hear the Good Tourism Institute blog on our story here.
Hotel Resilient Standards developed as a landmark public-private partnership.
We developed the Hotel Resilient Standards, leading a landmark public–private partnership of governments, universities, and hotel leaders including UNDRR, PATA and GIDRM to strengthen disaster resilience in the hospitality sector. First piloted in the Philippines with the endorsement of the Department of Tourism, the standards now form the foundation of the Hotel Resilient Assessment Tools used worldwide.
Strengthening climate and crisis preparedness across Europe’s hospitality sector.
In collaboration with HOTREC, Hotel Resilient developed the Crisis Resilient Guidelines and interactive training to help hospitality businesses prepare for and recover from disasters such as floods, heatwaves, windstorms, and wildfires. Inspired by both partners collaboration on the MYRIAD_EU research project.
Connecting science, strategy, and local action through online learning
In partnership with the Pacific Asia Travel Association (PATA), we co-developed the Tourism Destination Resilience online training program: a knowledge hub providing destinations and tourism professionals with practical frameworks and strategies to strengthen resilience.
Integrating sustainability and resilience in tourism across California
Developed in partnership with JLL, Regional Strategic Tourism Plans were developed that leverage extensive stakeholder input and data-driven tools to equip California’s tourism industry for long-term growth. The initiative sets priorities across 12 regions, aligning tactics with resilience and sustainability benchmarks drawn from UN-frameworks.
Hotel Resilient supports Ministry of Tourism Ecuador with internationally recognized hygiene training
In collaboration with th Ecuador’s Ministry of Tourism (MINTUR), Hotel Resilient developed internationally recognized hygiene protocols and a “training-of-trainers” program to help the nation’s tourism industry safely reopen during the pandemic. Over 400 tourism professionals were trained within three months, supported by bilingual online modules.